False Positive Reporting for enterprise security enthusiasts

Commit False Positives

False positives are particularly disruptive in business/enterprise environments. They may disable legitimate business products, encourage users to disable security measures or ignore warnings, and/or require time and effort on the part of IT staff to remediate the problem.

From time to time, enterprise users send us false-positives samples that they have encountered themselves. This is very helpful to us in our research, and so we are now making it easier to submit FPs to us. We might use submitted files in our false-positives tests, if certain criteria are met (e.g. high prevalence).

Terms of Service

• Please do not submit any files that could be considered confidential for any reason.
• The submission process is anonymous.

Documentation

For many years, AV-Comparatives’ protection tests have included a false-positives test, to ensure that security products do not provide protection at the expense of plaguing the user with false alarms. From time to time, enterprise users send us false-positives samples that they have encountered themselves. This is very helpful to us in our research, and so we are now making it easier to submit FPs to us anonymous.

Requirements

• Max Filesize 40MB
• Supported extensions: .exe,.dll,.zip,.7z,.rar

Steps

• Upload your wrongly detected file to VirusTotal and copy the report link.
• Fill out the form. Required fields are marked with *
• Submit the form.

If your security product still detects the file as malicious, please contact the respective vendor for assistance.